If you don't qualify for ViaNova 3000 technical support, please get in touch with the Sales department to obtain a tailored support contract. Direct all your commercial questions and inquiries about product details, pricing information or licensing issues to this department as well.

For questions regarding product installation & configuration, migration issues, conversion problems or any technical aspect of the use of ViaNova 3000, please do contact ViaNova 3000 Technical support.

Technical support is available through two channels: via e-mail or telephone.

Send your support request to the appropriate e-mail address from the following list:

ViaNova:
edWin,edWin/3K:
MPUX:
Others:

When contacting Ordina Denkart for support via e-mail, please include product details, host computer specifications, a technical description of the situation requiring support and sufficient address/telephone information so that Support may be able to contact you if necessary.

For technical assistance via telephone, please call the Support Department at:

Make sure you have all product information handy at the time of your call. Access to a computer running the product is essential.